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Customer Reviews.

service

5

Very happy with the experience. Service advisor Michael Norris, kept me upto date with the progress of the car and in fact the repair was a lot less than was expected.

06 January 2020

sales

5

Excellent service

05 January 2020

sales

5

Everyone pleasant and helpful,especially Ellis.

02 January 2020

service

5

Happy with the service

02 January 2020

sales

5

i can't fault the service i was given from start to finish

02 January 2020

service

4

I think they are a decent dealer.

29 December 2019

service

5

I feel confident my car is well looked after. It's a bonus having it washed and hoovered and of course the staff are very pleasant.

28 December 2019

service

4

Wait to both check car in and pick up could have been shorter

28 December 2019

service

3

The drivers door was resonating, it was fixed but has unfortunately returned. I also have a dash cam, the cables were rather brutally pulled out of the camera while in service with you.

22 December 2019

sales

5

I wanted to change to an automatic and Steve Newton at Arden was extremely helpful in achieving this wish

21 December 2019

service

5

nothing to be dissatisfied with all very smooth

19 December 2019

sales

4

Good communication, helpful, attention to detail

18 December 2019

sales

3

Adam who took over from the two colleagues who had gone - see above was very helpful. However the transition between him and the colleagues who left should have been managed better by more senior staff . Not very mini and not very BMW (we have both).

17 December 2019

service

4

Good communication, but the service has to be split in two days.

16 December 2019

service

5

Fast service

15 December 2019

service

5

Great service

15 December 2019

service

5

Staff were welcome, friendly and answered all of my questions

14 December 2019

sales

5

Tevery one I spoke to was friendly and extremely helpful