Very happy with the experience. Service advisor Michael Norris, kept me upto date with the progress of the car and in fact the repair was a lot less than was expected.

Excellent service

Everyone pleasant and helpful,especially Ellis.

Happy with the service

i can't fault the service i was given from start to finish

I think they are a decent dealer.

I feel confident my car is well looked after. It's a bonus having it washed and hoovered and of course the staff are very pleasant.

Wait to both check car in and pick up could have been shorter

The drivers door was resonating, it was fixed but has unfortunately returned. I also have a dash cam, the cables were rather brutally pulled out of the camera while in service with you.

I wanted to change to an automatic and Steve Newton at Arden was extremely helpful in achieving this wish

nothing to be dissatisfied with all very smooth

Good communication, helpful, attention to detail

Adam who took over from the two colleagues who had gone - see above was very helpful. However the transition between him and the colleagues who left should have been managed better by more senior staff . Not very mini and not very BMW (we have both).

Good communication, but the service has to be split in two days.

Fast service

Great service

Staff were welcome, friendly and answered all of my questions

Tevery one I spoke to was friendly and extremely helpful