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Customer Reviews.

sales

5

Both Ellis and Paul at Arden Aylesford we're attentive and efficient.

01 October 2019

service

5

end of warranty check and mot carried out efficiently and i was contacted as promised when car was ready for collection

01 October 2019

service

5

Helpful staff. The gentleman on the service desk was so happy and friendly.

30 September 2019

service

5

The stitching on my car seat is being repaired (in fact the seat is being replaced) and I am being given a courtesy car. This was all sorted out in a very helpful and polite way.

29 September 2019

service

4

They did clean the car as it's part of the service. However, it was done to a poor condition.

28 September 2019

sales

5

Very good customer service! Felt comfortable with my purchase

28 September 2019

service

5

Full information and updates given to me all the time fantastic.

27 September 2019

service

4

Good customer service and attention

25 September 2019

sales

5

Was informed during the whole process and kept up-to-date with estimated arrival

24 September 2019

service

4

The recent service was done speedily. My disquiet arises over the inability to carry out the service at the time of the MOT, as requested due to the timing not being recognised by the "computer".

23 September 2019

service

5

Always looked after when visiting Arden mini

23 September 2019

sales

5

The sales people we dealt with were professional and listened to our requirements. The after sales advice has been supportive using email and telephone/mobile communication.

23 September 2019

service

5

Its always a pleasant experience to visit Arden's Service Department

18 September 2019

service

5

I found it very good as I opted to wait while my car was being serviced and the waiting time was within the 2 hours quoted.

17 September 2019

service

5

looked after by staff while waiting while car was serviced. service team very prompt.

17 September 2019

service

5

I dealt with Mike and luckily the two tyres I needed were in stock so with just a short wait I had the tyres fitted, car washed and hoovered and a hot chocolate! He also helped with questions I had.

16 September 2019

service

3

We were given one quote over the phone, then they tried charging us a different amount, was very embarrassing arguing it. They haven't even taken the service light off as well!

16 September 2019

service

3

Main reason was that I was told the car would be ready after washing and I picked up the car as arranged and it had not been washed. this is the THIRD time it has happened. I also collected it once and the foot well was strewn with dead leaves