All went smoothly

Salesperson was helpful and kept us informed of developments

Whilst I understand the lead times are a problem for all cars eacross the board I was happy with the delivery date I was given, and the car arrived during that time. I was given a run down on its operation and offered support with any future proble

Love the atmosphere and styling of the dealership and the salesman was friendly and helpful throughout

Stephen very accomodating

Fantastic service from Jack, always kept me updated and a pleasure to deal with.

Excellent service from Jack, delivery well organised and thorough handover.

Kept in the loop at all times, welcoming friendly staff offering a professional service.

They all helped with the transition from old car to new even in the unusual circumstances we are in at present

Mainly because Ellis had everything sorted beforehand and went through the car with me in detail. I had a time slot and it was bang on with no waiting. No rushing.

Jack gave superb customer service with test drive, sales info etc. Mark and Jack worked hard to find me the right options for the additional insurance cover too. Excellent.

We dealt with Ellis Wood at Arden in Maidstone during the whole process she was very dedicated and a true role model for Mini she made the experience of buying a car very enjoyable as I hate changing cars.

Stress free service provided and never felt any pressure to purchase while looking.

Polite and professional service

Even though the process took longer than expected i was kept updated.

Good quality feedback given regarding car status etc.

Great service always wanting to help you out.

Done more for me helping to claim back insurance money