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Customer Reviews.

service

3

Still no WiFi in the dealership

13 March 2019

sales

5

Initially used this dealer as close to work. Have excellent service throughout. Issue with turbo on last car, dealt with effectively and efficiently under warranty. Both sales and service teams at Arden Maidstone are exemplary.

12 March 2019

service

3

one fault has not been put right.

12 March 2019

service

5

Had warning light come up on car so had to bring it in at short notice. Jack in service was brilliant I had car looked at repaired and ready on the same day along with a courtesy car.

11 March 2019

service

5

Sorted my problem immediately

11 March 2019

sales

5

I had always purchased my MINIs with the same salesman and on this occasion it was someone different. My salesman Adam (Arden Maidstone MINI) was great. So down to earth and worked really hard with Zoe(Retail Manager) to find the car exactly for me.

10 March 2019

service

5

Completely satisfied

09 March 2019

service

5

Completed promptly, car cleaned and well looked after, no surprise charges, staff polite and helpful.

09 March 2019

service

5

Extremely helpful and polite staff

09 March 2019

service

3

Too expensive as usual. Especially labour charges

07 March 2019

service

5

Excellent customer service

05 March 2019

service

3.5

Customer service Courteous staff However no courtesy car available so had to wait 2 hours in showroom

04 March 2019

service

5

Pleasant, informative personnel and quality attention by the mechanics

04 March 2019

service

5

Did all I asked. Pleasant and helpful staff. Got to look at the cars and 'toys' too!

03 March 2019

service

5

easily made my appointment for my m o t, everything went straight down the line as promised, car went in at arranged time, now have new m o t , paid bill nice friendly staff, most impressed.

03 March 2019

service

3

Information is everything! Came in, nobody on reception. Was asked to sit and someone would come to me. Just sat and waited. Generally the annual service is just that, once a year. It should be a better experience.

01 March 2019

service

5

great service

27 February 2019

service

5

Every thing went fine and in the time specified, comfortable place to wait.