Purchased two new tyres but on return of vehicle home I realised that the front wheels and tyres where covered with white grease. Bit surprised by BMW and had to clear it off myself. Disappointed ??

Very helpful

Great all round

Quick and easy transaction

The showroom is a lovely place to be and they always have people on hand to answer any questions.

Had to wait longer than the time given for completion of the service work.

Easy to book in, great customer service & MOT done quickly.

There were a couple of things that weren't explained properly initially but when I asked further questions they were answered.

Excellent customer service

DID NOT CLEAN THE CAR TO A NOWHERE NEAR GOOD STANDARD INSIDE OR OUTSIDE

Very helpful

Always had a good service from Arden

Steering wheel had to be replaced under warranty, I had a lovely one with nice soft shiny leather that matched the seats. It was replaced with a new one that has a Matt finish, doesn't match and feels like rough vinyl. Not impressed with it at all!

Quick response time fitting in with my work commitments

Arden have let me down twice now so have now lost my trust. I won't be going back.

Excellent service from all staff involved in the purchasing of my mini

everything went smoothly and staff were very helpful and accommodating. Only complaint is that my mini is still telling me that the service is overdue despite the fact that I have now had it done

Good communication