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Customer Reviews.

service

2

Purchased two new tyres but on return of vehicle home I realised that the front wheels and tyres where covered with white grease. Bit surprised by BMW and had to clear it off myself. Disappointed ??

13 November 2019

service

5

Very helpful

11 November 2019

sales

5

Great all round

10 November 2019

service

5

Quick and easy transaction

10 November 2019

service

5

The showroom is a lovely place to be and they always have people on hand to answer any questions.

09 November 2019

service

3

Had to wait longer than the time given for completion of the service work.

08 November 2019

service

5

Easy to book in, great customer service & MOT done quickly.

05 November 2019

sales

3.5

There were a couple of things that weren't explained properly initially but when I asked further questions they were answered.

05 November 2019

sales

5

Excellent customer service

05 November 2019

service

2.5

DID NOT CLEAN THE CAR TO A NOWHERE NEAR GOOD STANDARD INSIDE OR OUTSIDE

04 November 2019

service

5

Very helpful

03 November 2019

service

4

Always had a good service from Arden

02 November 2019

service

2

Steering wheel had to be replaced under warranty, I had a lovely one with nice soft shiny leather that matched the seats. It was replaced with a new one that has a Matt finish, doesn't match and feels like rough vinyl. Not impressed with it at all!

31 October 2019

service

5

Quick response time fitting in with my work commitments

31 October 2019

service

2

Arden have let me down twice now so have now lost my trust. I won't be going back.

26 October 2019

service

5

Excellent service from all staff involved in the purchasing of my mini

25 October 2019

service

4

everything went smoothly and staff were very helpful and accommodating. Only complaint is that my mini is still telling me that the service is overdue despite the fact that I have now had it done

24 October 2019

service

5

Good communication