SERVICE

4.5

NEW CAR SALES

4.5

104 ratings and 55 comments received in the last 90 days.

13 June 2022

Mini Arden near Maidstone were truly fantastic. There was no pressure, no hard sale. They let the product speak for itself. Friendly , welcoming, relaxed atmosphere. The whole experience was calm but exciting. Very knowledgeable, approachable staff.

10 June 2022

We were kept updated regularly and the handover was brilliant

09 June 2022

I got exactly what i wanted

07 June 2022

Everything was explained clearly. Nothing felt over pressurised. All my questions were answered

07 June 2022

Knowledgeable staff will to take time to go through all the options

31 May 2022

Ellis was very helpful throughout the process. She was informative without being pushy when we were deciding on options. She was polite without being overfriendly. She kept me informed throughout the process. Overall very good service.

19 May 2022

No issues

11 May 2022

Jack is perfect sales manager and done all to be smooth and easy.

10 May 2022

Arden Mini (Maidstone) is a hugely welcoming showroom with equally welcoming staff. Great customer care is very evident here, plus they also serve great coffee! Again, I'm really grateful to Ellis Wood for a wonderful customer experience overall!

02 May 2022

After deciding to buy our mini, there was good contact with Ellis who kept us informed regularly about the build. We were always treated with politeness and everything we requested was explained fully. We would not hesitate to go back to Arden.

16 June 2022

I paid they did the work

16 June 2022

No issues whatsoever.

10 June 2022

The people were very friendly and helpful and kept me up to date with the car.

06 June 2022

I was well looked after.

06 June 2022

Done exactly what was required

04 June 2022

Felt more personal than other dealerships I have used

03 June 2022

Prompt service & left the car clean

23 May 2022

Booked in for service with a morning or afternoon time slot , makes a busy life more flexible . We had a small dent from a careless driver , when we asked receptionist of a possible fix , this was dealt with 5 days later . Really impressed .

21 May 2022

As I've already mentioned, nothing was a chore, or a surprise, kept fully updated at all times. Job done, simply, as it should be.

17 May 2022

I like the idea of the whole you wait option which I took this time. My service was carried out straight away with no problems and I could work while I waited. The staff where also very attentive

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