OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
175 ratings and 106 comments received in the last 90 days.
14 July 2024
Madeleine was excellent.
06 July 2024
Nick and Abbie went above and beyond to help me get the exact mini I wanted And kept in touch until car was delivered
02 July 2024
Service was amazing - highlighting Ellis Wood as someone worth rewarding - this is the 2nd car I've bought from her.
02 July 2024
Excellent service they could answer all my questions
02 July 2024
Fantastic customer service very impress. Luke was amazing through every stage and made the purchase and delivery so easy!
02 July 2024
It was all very swish and smooth.
02 July 2024
Very efficient...Nothing was too much trouble for Jamie.
25 June 2024
All good
25 June 2024
Great customer service. Ellis was fab!
19 July 2024
Good, friendly, efficient service!
18 July 2024
1st class service dealt with as soon as I walked through the door
18 July 2024
Very friendly, professional and detailed in the whole process
17 July 2024
Everything was on time and knowledgable to our needs
16 July 2024
Just the fact that the MOT wasn't booked in. I'd rearranged it over the phone but it wasn't registered at the dealership. This was extremely stressful but luckily the staff pulled out the stops and made sure it was carried out
14 July 2024
Overall was a great experience
14 July 2024
Good service
13 July 2024
Check was performed after the Air Con check and car was returned clean
12 July 2024
Staff friendly and welcoming
10 July 2024
Great service!
19 July 2024
Was treated to a great experience by the salesman handling the handover